Frequently Asked Questions
Everything you need to know about your Botanic Tonics experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
Do you offer international shipping?
Currently, Botanic Tonics ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
How do I care for my Botanic Tonics garments?
To maintain the quality of our signature fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying.
Can I change or cancel my order after it has been placed?
Since we aim to process orders as quickly as possible, we can only guarantee changes or cancellations within 60 minutes of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Afterpay.