Returns & Exchanges
At Botanic Tonics, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe feels as natural and comfortable as the materials we use.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original eco-friendly packaging, ensuring all hangtags are attached and the garment is in its original condition.
Print and Attach Label
Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing